Wholesale orders
Review the selected SKU, specification, quantity and displayed price before submission. Each product requires at least 1 piece. Keep your email, delivery address and phone number accurate so we can handle your order and contact you when needed.
Pricing, shipping and payment
Quantity-based product pricing and shipping are shown during ordering. Review the final order total and selected shipping service before payment. Test or simulated payment messages do not indicate receipt of real funds.
Order changes and support
Use your member account for order support, cancellation and return requests. Requests require review and do not automatically cancel an order or issue a refund. Shipping and Returns & Refunds explain the corresponding processes.
Return arrangements
Confirm return instructions and any return-shipping charges with support before sending goods back. Mandatory rights applicable to your order remain unaffected.
Contact
For questions about these terms or a particular order, email info@roselumagift.com or message WhatsApp +86 18684657379.